Privacy Policy
1. About this Policy
1.1. Ambhonidhi Enterprises (hereinafter referred to as “We/Our/Company”) is a wellness brand based in India, engaged in providing Ayurvedic and herbal healthcare products.
1.2. The Company operates an eCommerce website https://ambhonidhi.com/ (hereinafter referred to as the “Website”) for the purpose of selling Ayurvedic wellness and healthcare products.
1.3. This Policy serves as a Privacy Notice for the Website and the Services as defined herein. It explains how we collect, process, use, and protect your personal information and how you can exercise your rights regarding the same.
2. Scope and Applicability
2.1. This Privacy Policy is governed by Indian laws, including the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023, along with other applicable laws.
2.2. This Privacy Policy shall be read in conjunction with the Terms of Use of the Website.
3. Definitions
For the purposes of this Privacy Policy:
a) Account means a unique account created for you to access our Services.
b) Company refers to Ambhonidhi Enterprises, responsible for processing personal information.
c) Consent means your clear agreement to the processing of your personal data.
d) Minor means any individual below 18 years of age.
e) Personal Information (PI) means any information that can identify an individual directly or indirectly.
f) Services refer to the products and services offered through the Website.
g) Service Provider refers to third-party entities engaged to support business operations such as payment processing and delivery.
h) Usage Data refers to data collected automatically through the Website.
i) You/User refers to any individual accessing or using the Website or Services.
4. Processing of Personal Information by the Company
When you use our Website or Services, you may share personal information such as your name, contact details, and address.
We use this information to:
- Create and manage your account
- Process and deliver your orders
- Communicate regarding your purchases and queries
- Provide customer support
- Offer wellness consultations or recommendations (if applicable)
We maintain records of your transactions for operational purposes. However, we do not store your financial/payment details, which are securely processed through third-party payment gateways.
5. Sharing and Disclosure of Personal Information
5.1. We respect your privacy and do not sell or rent your personal information.
5.2. We may share your information for lawful purposes with:
5.2.1. Third-Party Service Providers:
Including payment gateways, logistics partners, and website service providers for order processing and delivery.
5.2.2. Affiliates and Business Partners:
Entities under our control or collaboration, subject to similar privacy standards.
5.2.3. Legal Authorities:
When required to comply with applicable laws or legal obligations.
5.2.4. Business Transfers:
In case of merger, acquisition, or business restructuring, your data may be transferred subject to this Privacy Policy.
6. Transparency as to the Rights of Users
6.1. You have the right to access, review, update, or delete your personal information by contacting us.
6.2. We will respond to your requests within a reasonable timeframe. If a request cannot be fulfilled, we will provide a valid reason.
6.3. You may withdraw your consent at any time. However, previous processing based on consent will remain valid.
6.4. You may request deletion of your data. We will delete or anonymize your information unless retention is required for legal or operational purposes.
6.5. With your consent, we may send promotional communications. You can opt out anytime using the unsubscribe option.
7. Information Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no system is completely secure.
8. Children’s Data
Our Website is not intended for individuals below 18 years of age. We do not knowingly collect personal information from minors. If such data is identified, it will be deleted upon request.
9. Cross-Border Transfer of Personal Data
This Policy applies to data processed within India and may also apply to data processed outside India if related to services offered to users within India.
10. Third-Party Links, Technology Integration & Social Media
10.1. Our Website may contain links to third-party platforms. We are not responsible for their privacy practices.
10.2. Any data shared through third-party platforms will be subject to their respective policies.
10.3. With your consent, we may communicate via platforms like WhatsApp or Instagram. Such interactions are governed by their privacy policies.
11. Notices and Revisions
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
We may notify you via email, SMS, or WhatsApp regarding important updates or communications.
To Communicate with You:
We may use your information to respond to queries, provide support, and send important updates or promotional messages (with your consent).
12. Contact Information
If you have any questions, comments, or concerns about our Privacy Policy, or inquiries or complaints regarding our Privacy Policy, you may contact us by email at ambhonidhient;